Terms & Conditions

Welcome to Media Track (Formerly National Advertising & Marketing). These Terms & Conditions govern your use of our website and the services provided by Media Track. By accessing our website, requesting quotations, booking advertising services, or engaging with our team, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, we kindly request that you refrain from using our services.

With over 40 years of enriched experience in outdoor advertising and marketing, Media Track is committed to delivering professional, transparent, and high-quality branding solutions while maintaining the highest standards of business ethics and customer satisfaction.

About Media Track

Media Track is a Lucknow-based Outdoor Advertising & Marketing Agency specializing in comprehensive branding and advertising solutions. We provide innovative, customized, and result-oriented media services that help businesses strengthen their brand visibility and connect effectively with their target audience.

Our core services include:

  • Branding Solutions
  • Campaign Designing
  • Traditional Media
  • Transit Media
  • Printing Solutions
  • Customized Branding Solutions
  • In-House Printing
  • Innovative Outdoor Advertising

Acceptance of Terms

By using our website or availing any of our services, you confirm that:

  • You have read and understood these Terms & Conditions.
  • You agree to comply with all applicable laws and regulations.
  • The information provided by you is accurate and complete.
  • You will use our services only for lawful purposes.

Media Track reserves the right to revise these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated Terms.

Service Availability

All advertising services are subject to:

  • Media location availability.
  • Vendor confirmation.
  • Government permissions.
  • Municipal regulations.
  • Site accessibility.
  • Technical feasibility.
  • Production schedules.

Media Track reserves the right to modify, postpone, or decline any project if circumstances beyond our control affect service delivery.

Quotations and Pricing

All quotations provided by Media Track are based on the information available at the time of preparation.

Prices may vary depending on:

  • Campaign duration.
  • Advertising location.
  • Printing specifications.
  • Installation requirements.
  • Government taxes.
  • Vendor charges.
  • Material costs.

Quotations remain valid only for the period mentioned in the proposal unless otherwise specified.

Booking Confirmation

Advertising campaigns are considered confirmed only after:

  • Written approval from the client.
  • Receipt of agreed advance payment.
  • Final approval of artwork and campaign details.
  • Availability confirmation of selected media locations.

Media Track reserves the right to release tentative bookings if payment or required approvals are not received within the agreed timeframe.

Client Responsibilities

Clients are responsible for:

  • Providing accurate campaign information.
  • Supplying high-resolution artwork and creative materials.
  • Obtaining necessary permissions for logos, trademarks, copyrights, and intellectual property.
  • Reviewing and approving proofs before production.
  • Making payments according to agreed terms.

Any delay caused by incomplete information or delayed approvals may affect campaign timelines.

Campaign Execution

Media Track makes every reasonable effort to execute advertising campaigns according to the agreed schedule.

However, delays may occur due to:

  • Adverse weather conditions.
  • Government regulations.
  • Municipal restrictions.
  • Public events.
  • Site maintenance.
  • Vendor delays.
  • Force majeure circumstances.
  • Technical issues beyond our control.

In such situations, we will make reasonable efforts to provide suitable alternatives whenever possible.

Printing Services

For in-house printing solutions:

  • Final artwork approval is mandatory before printing.
  • Minor color variations may occur due to printing processes.
  • Media Track is not responsible for errors present in client-approved artwork.
  • Reprinting due to client-approved mistakes may incur additional charges.

Payment Terms

Clients agree to make payments according to the agreed commercial terms.

Delayed payments may result in:

  • Suspension of ongoing work.
  • Delay in campaign execution.
  • Withholding of deliverables.
  • Additional charges where applicable.

Media Track reserves the right to recover outstanding dues through appropriate legal means if necessary.

Cancellation Policy

Cancellation requests must be submitted in writing.

Refunds, if applicable, depend on:

  • Campaign stage.
  • Printing progress.
  • Media booking confirmations.
  • Vendor commitments.
  • Material procurement.

Any expenses already incurred before cancellation may be deducted from refundable amounts.

Intellectual Property Rights

All website content, including:

  • Logos
  • Graphics
  • Text
  • Designs
  • Images
  • Layouts
  • Marketing materials

are the intellectual property of Media Track unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

Confidentiality

Media Track respects the confidentiality of client information and project details.

Both parties agree not to disclose confidential business information obtained during the course of the project except where required by law or with prior written consent.

Limitation of Liability

Media Track shall not be held liable for:

  • Indirect or consequential losses.
  • Loss of business opportunities.
  • Delays caused by third-party vendors.
  • Government restrictions.
  • Weather-related disruptions.
  • Natural disasters.
  • Force majeure events.
  • Technical failures beyond our reasonable control.

Our maximum liability shall not exceed the amount paid by the client for the specific service in question.

Third-Party Services

Certain projects may involve third-party vendors including:

  • Media owners.
  • Printing partners.
  • Installation agencies.
  • Fabrication vendors.
  • Logistics providers.

Media Track coordinates these services professionally but cannot be held responsible for delays or failures caused by third-party service providers.

Website Usage

Users agree not to:

  • Attempt unauthorized access to the website.
  • Upload malicious software or harmful content.
  • Misuse website resources.
  • Copy website content without permission.
  • Use the website for unlawful activities.

Violation of these terms may result in legal action.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy. By using our website, you also agree to our privacy practices.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any dispute arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts located in Lucknow, Uttar Pradesh.

Amendments

Media Track reserves the right to modify these Terms & Conditions at any time without prior notice.

Users are encouraged to review this page periodically for updates.